Specific Activities
- Duties include but are not limited to:
- Utilize evidenced based practices to engage victims of human trafficking in participation of services that are client centered, culturally appropriate, and trauma-informed to improve the short and long-term health, safety, and well-being of victims.
- Provide on-call 24/7 immediate response services for urgent law enforcement referrals.
- Assist community members and partners with identification of victims to provide immediate in- person outreach to victims of human trafficking.
- Conduct and complete initial intake, safety screening, safety planning, and needs assessment for all clients.
- Locate, provide access to and/or arrange appropriate emergency and short/long-term residential placements, as needed.
- Develop client driven service plans, coordinating and collaborating referrals based on identified needs.
- Provide comprehensive case management service to access shelter, medical services, transportation, legal advocacy, housing assistance, mental and behavioral health services, tattoo removal services (branding), support groups, community referrals, literary skills, life skills, and employment training that is trauma informed and client driven.
- Provide information to victims about their options in working with various levels of law enforcement in the investigation and prosecution of traffickers.
- Provide victim advocacy and information about crime victims’ rights and services while supporting the victim through the process.
- Utilize evidence based or promising practices as the preferred treatment modality for crisis management and safety planning as well as individual, group, and family therapy.
- Conduct comprehensive behavioral health assessments and utilize DSM- 5 Level 1 & 2 Cross-Cutting Symptom Measures, PCL-5 and other clinical evaluation tools to determine the impact of mental health on current functioning, utilizing result as a baseline for measurement of client progress and symptom reduction.
- Develop client centered treatment plans and individualized goals.
- Provide coordination of care with other mental health professionals and primary care providers.
- Maintain strong partnership with law enforcement, probation, runaway and homeless youth shelters, group homes, domestic violence providers, schools, and other community-based organizations.
- Coordinate and monitor the day-to-day implementation and operations for all services eligible to trafficking victims/survivors
- Conduct screening of client to ensure appropriateness of placement in emergency shelter and assist with client move in to NCL emergency shelter, orientation to shelter expectations, and monitor unit cleanliness and client safety through weekly inspections.
- Advocate on clients' behalf with the police, District Attorney's Offices, U.S. Attorney's Offices, FBI, Homeland Security Investigations (HSI), public benefits agencies, courts, medical providers and other relevant organizations.
- Participate in relevant meetings within the community and in-agency meetings, as appropriate, including individual and group supervision.
- Participate in multi-disciplinary team meetings where local human trafficking cases are presented and reviewed for quality and improvement of services.
- Make referrals to programs for which victims are eligible, including ORR and OVC Trafficking Victim Assistance Programs, and other state and local anti-human trafficking initiatives.
- Maintain accurate case records and program statistics in compliance with funding requirements and objectives.
- Enter client information into necessary databases
- Conduct human trafficking awareness trainings and outreach for community groups and service providers, as needed.
- Facilitate prevention groups for at-risk youth populations.
- Use the code of ethics (AMFT, APCC ACSW, LMFT, LCSW) to guide decision making and conduct in the workplace
- Co-Facilitate survivor-led HT support groups, therapeutic and/or skills building groups
- Follow all legal and ethical guidelines pertaining to the treatment of youth and families, per state and county requirements (e.g., Child Abuse Report, Duty to Warn, Confidentiality, Grievance Procedures, and Serious Incident Reporting).
- Transport clients and accompany clients when applicable to their case plan
- Retain client caseload and seek consultation for engagement strategies
- Successfully complete all other duties as assigned.
Master’s degree in counseling, social work or related field with a minimum of one year case management experience; Must be registered with BBS (AMFT, ACSW, LMFT, LCSW). Bilingual/Multi-lingual highly preferred. Knowledge of, and/or experience working with, victims of human trafficking, sexual assault, domestic violence, or other victim populations (e.g. immigrant/refugee populations); Ability to work from a client centered, trauma, and dual diagnosis approach; Must possess excellent interpersonal skills, including the ability to work collaboratively and on a team; Ability to think critically and address crisis situations as they arise; Excellent problem solving skills as well as the ability and willingness to work irregular hours; Experience with the Wrap-Around Services model, and knowledge of resources available in North County are preferred; Successful candidate must be compatible with the agency mission of building partnerships in North County and delivering services to children, families and individuals that resolve problems, increase skills, and nurture self-reliance in a manner that is culturally sensitive to the population being served.
Knowledge, Skills, and Abilities Required:
Establish and maintains effective working relationships while showing open mindedness and a collaborative spirit. Compatibility with agency purpose, goals, philosophy, and approach. Demonstrates enthusiasm and passion for their work. Utilizes a creative approach to problem solving. Interactions with others reflect a spirit of honesty, , humbleness, self-awareness and professionalism. Contributes to positive work environment, accepts constructive criticism with a positive attitude and willingness to implement change. Ability to work well independently and demonstrate appropriate initiative. Must demonstrate knowledge of trauma Informed, client driven, and culturally competent care.
Other Requirements
Reliable transportation. Must have a California driver license and good driving record. Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed). Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing.
Your well-being matters at Lifeline Community Services!
- Generous paid vacation
- Paid sick time (6 days)
- Paid holidays (14 days)
- 100% employer paid medical, dental, vision, chiropractic and acupuncture coverage
- 100% employer paid life insurance
- Health and wellness programs
- Employee Assistance program
- Professional development assistance
- Great employee incentive awards program
- Training and education assistance
- Matched 403b retirement plan
- Flexible Spending Account
- Paid supervision hours (clinical positions)
Salary: DOE- + $0.58 bilingual pay (if applicable) + 10% night shift differential.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to multiple work sites. Employee may be exposed to weather conditions prevalent at the time. The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer.
Work Schedule
- FT – nonexempt position
- Monday- Friday (will include evening hours; minimum one evening per week)
- Current hybrid schedule, 3 days in office/field and 2 work from home days (schedule subject to change based on program needs and productivity)