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Program Manager - Bridgeways
The Program Manager is responsible for oversight of Bridgeways, an outpatient mental health and Substance Use Disorder program that is part of North County Lifeline. Lifeline is a non-profit that is well known for fostering a supportive team culture and for being an outstanding place to work and grow. Bridgeways provides therapy, case management and psychiatry to San Diego County justice-involved youth and youth at-risk along with their families. Services take place in the community, at Lifeline’s multiple clinic sites, and on Zoom. The Program Manager’s office is based at Lifeline’s San Diego location but there is flexibility to allow some telecommuting. The Program Manager manages the daily activities of the program, providing clinical and administrative oversight to ensure that program services and processes meet client needs, legal and ethical standards, and contract expectations. This Program Manager position requires current a current BBS license (LMFT, LCSW, LPCC). At least 2 years post-licensure is preferred. Come join a multi-disciplinary team in a stable and well-respected social service agency, working with youth and families to help them live better lives!
Specific Activities
Qualifications/Requirements
Physical Demands/Work Environment
- Provides clinical and administrative supervision to associate and licensed clinicians, including orientation, individual and group supervision and evaluation of performance.
- Conducts outreach and engagement activities in settings where homeless and displaced youth interact, including behavioral health, educational and medical settings. Outreach activities are to increase awareness of the program and services, to create and maintain a consistent stream of referrals.
- Assists with recruitment, hiring, training and scheduling of program staff, including clinicians, peer support partners and administrative support staff.
- Fosters and a team culture that is supportive, strength-based, accountable and values team morale.
- Develops and updates procedures to ensure successful program operation.
- Completes reports as required by the contract and agency.
- Ensures quality assurance through direct monitoring of clinicians, client satisfaction surveys, chart review, peer review and related activities to insure quality of services.
- Trains and oversees program compliance with legal and ethical standards, including HIPAA, informed consent and child abuse reporting.
- Participates in other duties as assigned.
MA degree in social work, counseling, or psychology. Must be licensed by California Board of Behavioral Sciences (LMFT, LCSW, or LPCC). 2 years post-licensure preferred. Strong background in direct services. Management experience preferred but not required. Must possess management skills. Experience working with justice-involved youth and substance abuse is a plus.
Compensation and Benefits- Generous paid vacation
- Paid sick time (6 days)
- Paid holidays (14 days)
- 100% employer paid medical, dental, vision, chiropractic and acupuncture coverage
- 100% employer paid life insurance
- Health and wellness programs
- Employee Assistance program
- Professional development assistance
- Great employee incentive awards program
- Matched 403b retirement plan
- Flexible Spending Account
- Paid supervision hours (clinical positions)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to client homes. Employee may be exposed to weather conditions prevalent at the time. The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer.
Work ScheduleFT Exempt position – Flexible hours (may include evening and weekends)
3 days in office; 2 days remote
3 days in office; 2 days remote