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Bilingual Case Manger- Connections Community Counseling
Lifeline Services is hiring a Bilingual Case Manager to support our growing team. You will be responsible for helping homeless and runaway youth and their family access community resources to support their mental health treatment. This includes working with youth and families to understand their needs, educating about available services and supports, and providing assistance connecting to those supports. The Case Manager meets our youth where they are, in homes or shelters, or at other community locations, in addition to the clinic or Zoom. This is a direct service role that will help our team support vulnerable youth in reaching their goals!
We’re looking for a candidate who has case management experience, and is able to connect with vulnerable youth, especially teenagers and young adults. This role requires flexibility and teamwork, as the Case Manager works closely with the Therapist, youth and family as part of the treatment team.
Specific Activities
Qualifications/Requirements
Knowledge, Skills, and Abilities Required:
Possesses advanced knowledge that is primarily intellectual in character and includes exercising discretion and independent judgment
Establish and maintains effective working relationships while showing open mindedness and a collaborative spirit. Compatibility with agency purpose, goals, philosophy, and approach. Demonstrates enthusiasm and passion for their work. Utilizes a creative approach to problem solving. Interactions with others reflect a spirit of honesty, humbleness, and self-awareness. Accepts constructive criticism with a positive attitude and willingness to implement change. Ability to work well independently and demonstrate appropriate initiative. Must demonstrate knowledge of trauma Informed, client driven, and culturally competent care.
Other Requirements
Reliable transportation. Must have a California driver license and good driving record. Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed). Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing.
Compensation and Benefits
- Maintains current knowledge of community services and other resources in San Diego County, particularly those resources of highest importance to youth experiencing homelessness.
- Provides ongoing case management services via home visits and community settings, during the day and early evening. Support youth and families to access and utilize supports to promote mental and physical health.
- Collaborates with Therapists and Peer Support Partners to meet client needs.
- Completes clinical documentation as required by Medi-Cal and Behavioral Health Services contract. Meets service delivery standards as determined by the contract.
- Performs outreach activities within the community.
- Completes other duties as assigned.
- Bilingual in English and Spanish required.
- Case Management experience including some knowledge of community resources in San Diego County.
- Ability to connect with adolescents and young adults while maintaining effective professional boundaries.
- Available 2-3 evenings per week until 7 PM (will start later on these days)
- Available to meet youth in their home or other community locations.
- Ability to work effectively as part of a team.
Knowledge, Skills, and Abilities Required:
Possesses advanced knowledge that is primarily intellectual in character and includes exercising discretion and independent judgment
Establish and maintains effective working relationships while showing open mindedness and a collaborative spirit. Compatibility with agency purpose, goals, philosophy, and approach. Demonstrates enthusiasm and passion for their work. Utilizes a creative approach to problem solving. Interactions with others reflect a spirit of honesty, humbleness, and self-awareness. Accepts constructive criticism with a positive attitude and willingness to implement change. Ability to work well independently and demonstrate appropriate initiative. Must demonstrate knowledge of trauma Informed, client driven, and culturally competent care.
Other Requirements
Reliable transportation. Must have a California driver license and good driving record. Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed). Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing.
Your well-being matters at Lifeline Community Services!
Physical Demands/Work Environment- Paid vacation
- Paid sick time
- Paid holidays (13 days)
- Exceptional medical, dental, vision, chiropractic and acupuncture coverage
- Free health and wellness programs
- Free Life Insurance
- Employee Assistance program
- Great employee incentive award programs
- Training and education assistance
- Matched 403b retirement plan
- Flexible Spending Account
- Menu of optional benefits, including short term disability, critical illness, accident, hospitalization and cancer policy
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to client homes. Employee may be exposed to weather conditions prevalent at the time. The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer.
Work Schedule- Full-time
- FT – nonexempt position
- M-F 8 hour shifts. Available 2-3 evenings to offer sessions until 7 PM.